Company: IBM (Www.Ibm.Com)
Educational Qualification: Any Graduates / Diploma
Experience: 0 – 2 years
Job Location: Bangalore, Hyderabad
Role: Technical Support Associate
CTC: As Per Industry Standards
•Ability to identify basic hardware parts and aware of basic hardware concepts
•User level familiarity with at least one e-mail client – Outlook, Notes etc.
•Skilled in commercially standard software applications and major desktop operating systems.
•Awareness of basic networking concepts and technologies.
•Questioning skills /probing skills, as relevant to the issue and level of the caller
•Fluent Communication skills