Eligibility :Any Graduate
Job Location :Bangalore
• Providing problem and incident management along with chronic issue remediation plans and execution.
• Ensuring all servers transferred to Operations Support adhere to all standards for production servers.
• Providing day-to-day remediation of risk and compliance issues in the environment.
• Supporting key technology initiatives including virtualization, data center, disaster recovery, and capacity planning.
• Performing duties following all JPMC standards regarding engagement, change management, and escalations.
• Escalating issues to vendors and providing root cause analysis and incident reports.
• Work closely with ECCS engineering and architecture to aid in solution designs.
• Ensure change management policies and procedures are followed.
• Providing timely resolution to break/fix issues.