HP Hiring Monitoring Enginner Bangalore
Company Name : HP
Job role : Monitoring Enginner
Experience : 3+year
Job Location : Bangalore
Qualification : Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience
Job Description
- Basic Understanding of ITIL event management and incident management process
- Understanding of technology like wintel, server parameter monitoring in direct responsibility and their impact to business.
- General understanding of related technologies like UNIX, windows
- Alert monitoring and tracking of incident till closure
- Logging a ticket and assigning to technical team for further troubleshooting.
- Telephone calls handling skills.
- Customer Service
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