HP Hiring Monitoring Enginner Bangalore
Company Name :Â HP
Job role :Â Â Monitoring Enginner
Experience :Â 3+year
Job Location :Â Bangalore
Qualification :Â Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience
Job Description
- Basic Understanding of ITIL event management and incident management process
- Â Understanding of technology like wintel, server parameter monitoring in direct responsibility and their impact to business.
- General understanding of related technologies like UNIX, windows
- Alert monitoring and tracking of incident till closure
- Logging a ticket and assigning to technical team for further troubleshooting.
- Telephone calls handling skills.
- Â Customer Service
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