Company Website: www.zscaler.com
Positions: GTE – Graduate Trainee Engineer
Job Location: Bangalore
Salary: Rs. 3,00,000 PA
- BE/ B.Tech from CS/IT (2014/2015 Batch)
- Good pH score
- Good academic record
- Provide first line phone/email consultation to independently debug complex security/network problems.
- Participate in a 24×7 Support Operation and 24×7 on-call rotation.
- Interface with Level 2 Team and assist the customer with testing or troubleshooting.
- Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams.
- Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.
- Assist in developing on-going training programs for the department.
- Promote a team environment by assisting and contributing to fellow Zscaler employees whenever necessary to enhance the professional development of everyone within the organization.
- Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle.
- Excellent written and verbal communication skills.
- Basic understanding of HTTP, DNS and network tools like Ping, Traceroute.
- Basic understanding of Computer Networks and TCP/IPUnix, Windows or Free BSD.
- Basic understanding of operating systems such as Linux.
Event Date: 29th December 2015
Last Date: 28th December 2015
#4/10, Mythri Center
1st Floor, East Wing
Bommanahalli, Hosur Main Road
Bangalore – 560068
Apply Link: Click Here